Appointment Booking Coordinator

Job information Appointment Booking Coordinator from the Company Pantos Logistics Canada Inc., this latest Appointment Booking Coordinator job vacancy is located in the city North York, ON M9L 2X6. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Logistics field have been opened and published up to the specified time.

Company Summary

Pantos Logistics Canada Inc. provides top global logistics solutions to over 1,000 clients in services including Ocean, Air, E-Commerce, Trucking, Customs Brokerage, Warehousing, and Cargo Projects.

Job Duties

• Answer calls and any questions customers might have in setting up appointments.
• Reply emails in group email in a timely manner.
• Book appointments by calling, emailing or using customer portal.
• Re-schedule or cancel appointments as per direction provided.
• Update LGE TMS with accurate appointment information to provide visibility to all the teams.
• Execute and distribute reports.
• Follow up with carriers, for missed appointments or appointment changes.
• Escalate any appointments unable to be booked to Order Fulfillment team.
• Provide administrative support in completing all tasks assigned in a timely manner.

Job Requirements

• 1-3 years' experience in a customer service environment.
• Strong computer skills, specifically Microsoft Excel.
• Experience in a 3rd party logistics environment preferred.
• Excellent interpersonal skills.
• Must be a resourceful self-starter.
• Team player skills with demonstrated abilities to interact well with all levels of associates.
• Strong written and verbal communication skills.
• Strong organizational skills.
• Works well under pressure.

Reporting to

• The Facility's General Manager

Job Types: Full-time, Permanent

Pay: $23.00 per hour

Additional pay:

• Overtime pay

Benefits:

• Dental care
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person