Marketing and Customer Coordinator

Job information Marketing and Customer Coordinator from the Company Smiles First Corp, this latest Marketing and Customer Coordinator job vacancy is located in the city Richmond Hill, ON. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Customer Service field have been opened and published up to the specified time.

Job Responsibility:

Smiles First Corporation is a family-oriented company, that oversees and manages multiple dental practices across Canada. We continue to grow as a company, acquiring practices and expanding our sister companies. We are always looking for talented individuals to join our team, and we are currently searching for a Full-Time Marketing Assistant to join our team at our corporate headquarters.

Roles and Responsibilities:

• Day-to-day execution of marketing activities
• Monitor industry trends, competitors, and internal expertise to generate relevant content ideas
• Write, edit, and design original and repurposed content (blog, press releases, whitepapers, infographics, etc.)
• Develop and implement marketing strategies to promote our dental services and brand.
• Oversee content creation for social media, email campaigns, website updates, and other digital platforms.
• Collaborate with the clinical team to ensure accurate messaging and promotion of our services
• Monitor and report on key performance metrics for marketing initiatives (website traffic, social media growth, patient acquisition, etc.).
• Evaluate and reporting on results-focused analytics to improve marketing performance
• Participate in testing and analysis of marketing activities
• Work closely with company’s marketing designer for all marketing initiatives
• Respond to customer inquiries via phone, email, and online platforms with professionalism and efficiency.
• Address and resolve customer concerns in a timely manner.
• Maintain up-to-date customer information using CRM systems.
• Gather and report customer feedback to the marketing and operations teams.

Requirements:

• Bachelor’s degree in Marketing, Communications, or related field.
• Minimum of 2 years of marketing experience, preferably in a dental or healthcare setting.
• Strong understanding of the dental industry, including common dental procedures and patient care expectations.
• Excellent written and verbal communication skills
• Proficient with digital marketing tools (Google Analytics, social media platforms, email marketing, etc.).
• Experience with content management systems (CMS) and basic web design.
• Ability to work collaboratively and autonomously in a small business
• Familiarity with Adobe Creative Suite/Cloud.
• Knowledge of WordPress, Hubspot and SalesForce are preferred

Additional Information:

• Monday – Friday, 9:00 AM – 5:00 PM EST
• In-person role, no remote work available

Benefits:

• Extended health care

Ability to commute/relocate:

• Richmond Hill, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Dental Marketing: 2 years (required)

Pay

$20 – 22 per hour

Job Types: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Benefits:

• Extended health care

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Richmond Hill, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Dental Marketing: 2 years (required)

Work Location: In person