Job Description :
Job information Veterinary Receptionist and Office Manager from the Company River Path Veterinary Clinic, this latest Veterinary Receptionist and Office Manager job vacancy is located in the city Cochrane, AB. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Customer Service field have been opened and published up to the specified time.
Job Responsibility:
River Path Veterinary Clinic is searching for a Receptionist and Office Manager to support our independent clinic in Fireside, Cochrane.
Responsibilities:
The role of our Veterinary Reception and Office Manager is to support the veterinary medical team at River Path Veterinary Clinic. This position will require a combination of customer service and administrative skills. We are a small business, so this position entails a variety of responsibilities:
- Answering phone calls and emails in a professional way; representing the business positively.
- Warmly greeting clients and pets who enter the clinic and preparing them for appointments.
- Assisting the Practice Owner in office management tasks, organization, human resources management, team building, accounting and communication as required.
- Scheduling appointments and working with multiple schedules efficiently and sensitively.
- Receive supplies and medications, check orders for accuracy and update inventory.
- At times, working patiently with distressed or frustrated clients to manage their expectations while demonstrating empathy.
- Taking medication requests for the medical staff to fulfill
- Cleaning duties including but not limited to: keep reception desk area and waiting room cleaned, laundry; cleaning floors, bathroom, and exam rooms.
- Available weekdays with alternating Saturdays
Desired Attributes and Requirements: The ideal candidate demonstrates:
- Accurate and consistent attention to detail is of primary importance.
- Above average time management skills and organization.
- Experience in running a small business is an asset.
- Patient and calm under pressure, with a positive attitude and encouraging to other staff to support a positive work environment.
- Professional and discerning, considering multiple important factors when triaging patients on the phone. Doesn’t jump to decisions too quickly. Knows when to ask for help.
- Willingness to step in where needed and fulfill multiple roles. Open to change, and adaptable when required.
- Confidence and comfort with cats and dogs of all sizes and temperaments.
- Prior experience in customer service and administration duties.
- Medical terminology experience is an asset but not required.
- Ability to quickly learn new software
Job Types: Full-time is desired, but part time will be considered. Permanent position.
Pay: $16-$20 per hour based on experience in applicable areas of veterinary, small business management and customer service. The post will be open until a suitable candidate is found.
Please provide a resume and cover letter outlining work experience and education in order to be considered.
Job Types: Full-time, Part-time, Permanent
Pay: $16.00-$20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Extended health care
- On-site parking
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
More Information
- Salary $16 - $20
