Call Center Agent

Job information Call Center Agent from the Company Donevi Software, this latest Call Center Agent job vacancy is located in the city Toronto, ON. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Customer Service field have been opened and published up to the specified time.

Job Responsibility:

Key Responsibilities:

• Handle inbound and outbound customer calls.
• Provide accurate information about products and services.
• Resolve customer inquiries and complaints effectively.
• Document call information into CRM systems.
• Meet daily and monthly performance targets.

Qualifications:

• High school diploma or equivalent.
• Previous call center or customer service experience preferred.
• Strong verbal communication and listening skills.
• Ability to multitask and work in a fast-paced environment.
• Basic computer literacy.