Job information Warranty Parts Administrator from the Company New Flyer, this latest Warranty Parts Administrator job vacancy is located in the city Winnipeg, MB. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Administrative field have been opened and published up to the specified time.
Job Responsibility:
Warranty Claims Administrator
New Flyer is North America’s heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.
POSITION SUMMARY:
Responsible for processing warranty and retrofit parts requirements. Is responsible for the timely delivery of warranty parts to all properties.
WHAT YOU WILL DO:
- Processing of parts requirements on Warranty Coach Down Claims and Work Orders from OSVC.
- Processing of parts requirements on Retrofit Reported Incidents and Work Orders from OSVC.
- Processing of parts requirements on Acceptance Work Orders as required.
- Working with the NFI Parts buyers and Production to coordinate the shipments and secure a source.
- Review incoming Parts Required Claims, Work Orders and Reported Incidents to ensure all required data is entered.
- Manage work queue in OSVC.
- Submit purchase order requests to NFI Parts Purchasing and request stock transfers when necessary.
- Ensure the warranty claim or work order is getting the proper warranty coverage in OSVC.
- Submit price requests to NFI Parts when items are brand new.
- Investigate parts inquiries from customer or NFI Field staff to find the correct part number required.
- Expedite warranty parts orders with NFI Parts or Production.
- Track shipments and ensure timely delivery to the destination site.
- Provide updates and notifications to customers and NFI field staff on parts order statuses.
- Work with NFI Traffic to schedule and clear shipments and expedite as needed.
- Update Open Acceptance & Warranty Parts Report for weekly call with NFI Parts.
- Create and provide RMAs when required to customers.
- Create reports out of OSVC and Oracle as required/requested.
- Devise method of reducing parts costs through working with the NFI Planning and Machine Shop.
- Utilize Parts Manuals (TIV), Engineering Drawings and Bill of Materials (BOM) to assist with part requirements.
- Create and summarize reports as required to help make business decisions.
- Assist Acceptance and Warranty Parts Coordinator as required.
- Other duties as assigned.
WHAT YOU NEED TO BE SUCCESSFUL:
- High School minimum grade 12.
- 2 or more years’ experience in Claims Administration.
- 2 or more years’ experience in a parts distribution environment.
- Transit or Motor Vehicle Product knowledge or experience
OUR WHY:
We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.
NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.
