Job information Skip Tracer from the Company Prefera Finance, this latest Skip Tracer job vacancy is located in the city Hybrid work in Etobicoke, ON. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Accounting field have been opened and published up to the specified time.
Job Responsibility:
Prefera Finance is in search of an experienced, driven, motivated, enthusiastic person with a positive can-do attitude to join our fast-growing team in the consumer finance industry as a full-time Skip Tracer
Are you someone with high attention to detail, who has a knack for following breadcrumbs while seeking information and resolution? Someone who is self-driven, motivated, enthusiastic person with a positive can-do attitude and looking to join a fast-growing company in the consumer finance industry as a full-time permanent Skip tracer!
Position summary: As our in-house Skip Tracer, you will trace, manage customer accounts where previous attempts at locating/contacting have failed. The ideal candidate will also support the Collection, Recovery and Paralegal team with various key functions.
KEY RESPONSIBILITIES:
- Seek and gather relevant information, locate clients using various tools such as Can411, Review/Pull Credit Bureau Reports (TU/EQ), social media platforms, etc. for the Collection, Recovery and Paralegal teams
- Compile required documents
- Attend and contribute in monthly meetings with the department Director, assessing department needs while outlining progress while identifying areas of opportunity
- Expected volume, manage 100 - 125 files while supporting other areas of the business
- Perform detail account audits and cost analysis if/when needed
- Inbound/outbound environment (no tele-marketing; no auto-dialer)
- Customer service: update Client contact & account information
- Respond to client enquiries
- Providing superior professional service to valued clients
KNOWLEDGE, Skills & Abilities:
- Previous work experience in providing excellent customer service and phone etiquette.
- Previous financial collection experience is considered an asset, but not required.
- Approximately 1-3 years of experience in skip tracing and knowledge.
- Credit knowledge is considered an asset.
- You think "outside the box" and can decipher credit bureau reports.
- Excellent verbal and written communication skills and are fluent in English and French (preferred).
- Proficient on all social media platforms searches and open-source tools.
- Strong development of personal contacts within the industry for trace and investigative assistance.
- Strong interpersonal, organizational and negotiation skills.
- Working knowledge of the Microsoft Office Suite (Outlook, Word, and specifically Excel) and company software systems.
- Extremely detail-oriented and able to multi-task in a fast-paced environment and prioritize work in response to requests and inquiries.
- Ability to work independently and strong decision-making skills / problem solve based on sound judgement.
- Demonstrated communication and collaboration skills with ability to interact with peers, management, and other departments in a professional manner.
- Intermediate computer skills are required.
Education:
- · Secondary School (preferred)
Experience:
- · Skip tracing/Private Investigations (PI): 2-3 year (preferred) 1 year (required)
Work Schedule:
- ·8-hour shift- Monday to Friday, between the hours of 9-5 or 10-6
- Mostly Remote Position with occasional in office attendance
Perks/Benefits:
- Company Benefits (Health and Dental)
- 3 weeks vacation (15 days)
- RRSP Contributions/Company matching
- Company-issued equipment
- Great location near major highways (QEW/427)
- Positive culture & amazing team
- Occasional team lunches
- Free office parking
Salary Expectations/Compensation
- $50,000 - $55,000 annually + up to 10% bonus
Availability:
Prefera Finance Ltd. is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario's accessibility laws.
Job Types: Full-time, Permanent
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Overtime
- Weekends as needed
Supplemental pay types:
Ability to commute/relocate:
- ETOBICOKE, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience with reading credit bureau reports?
Experience:
- financial industry: 1 year (required)
- credit: 1 year (preferred)
- Skip Tracing: 1 year (required)
- Customer service: 2 years (required)
Language:
Work Location: Hybrid remote in ETOBICOKE, ON
