Front Desk Agent YMCA

Job information Front Desk Agent YMCA from the Company YMCA of Western NL, this latest Front Desk Agent YMCA job vacancy is located in the city Corner Brook, NL. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Administrative field have been opened and published up to the specified time.

Job Responsibility:

You must be time flexible - Mainly weekends (close)- occasional call in

Please apply with Resume AND Cover Letter through Indeed.

Membership Sales and Services Representative

The YMCA is a charitable, mission based organization dedicated to the development of thousands of people in spirit, mind and body. The Humber Community is seeking an enthusiastic individual that will provide front-line service and support to all YMCA members and participants and divisions. The Representative will facilitate membership retention, recruitment and re-connection strategies and performs other duties as assigned by the Membership Sales and Services Supervisor.

Key Responsibilities:

• Ongoing relationship development with members: welcome and greet members to the center, provide information on programs and services, and provide center tours to new members.
• Conduct regular walk-throughs of facility to report member feedback, and to ensure safety of members.
• Register members into ActiveNet database for memberships, programs, bookings etc and ensure registration are monitored and managed accordingly.
• Accurate cash handling of registration payments, point of sale purchases, rentals, Strong Kids donations etc.
• Ensure all additional administrative duties are accurately and effectively completed as assigned by Supervisor.
• At all times role model best practices and exhibit the highest level of service delivery in product area(s) consistent with S.A.M. (Serving All Members) standards and best practices.
• Adhere to Child Protection Policies
• Demonstrate and promote a personal understanding of and appreciation for the mission, vision, and values and the YMCA programs and services.
• Cleaning duties
• Any other duties assigned by supervisor

Qualifications:

Education/Certifications/Credentials/Professional Registration

• High School Diploma
• Computer Skills imperative
• Standard First Aid - an asset
• Successful candidates will be required to provide a current and satisfactory Criminal Record Check including a Vulnerable Sector Search prior to start. Must be obtained new for the YMCA.
• Must be responsible and mature

Experience

• Minimum of 1 year experience in the YMCA organization and/or a minimum of 1 year customer service, retail or marketing experience.
• Experience working in a non-profit environment will be considered an asset and working with volunteers
• Must be customer service oriented

Knowledge/Skills

• Excellent problem solving, multitasking, and time management skills
• Outstanding interpersonal and communication skills.
• Able to deal with difficult situations and customer complaints with confidence.
• Strong computer skills: working knowledge of Microsoft Office and beginner knowledge of ActiveNet would be an asset
• Friendly, outgoing, mature, and welcoming personality.
• Strong work ethic
• Team player

Job Type: Part-time + Primarily - Saturday close and Sunday Close

Please apply with Resume AND Cover Letter

Only those considered will be contacted.

Job Type: Part-time

Pay: $15.60 per hour

Expected hours: 8 - 12 per week

Benefits:

• On-site gym

Schedule:

• Day shift
• Evening shift
• Every Weekend
• On call

Application question(s):

• Is your cover letter attached?

Education:

• Secondary School (required)

Experience:

• Front desk: 1 year (preferred)

Work Location: In person