Customer Care Admin Assistant

Job information Customer Care Admin Assistant from the Company CareRx, this latest Customer Care Admin Assistant job vacancy is located in the city Oakville, ON. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Administrative field have been opened and published up to the specified time.

Job Responsibility:

Your Day to Day

• Assist in transition of customer information into new database
• Ensure appropriate turnaround time on all data entry
• Enter information into the appropriate databases
• Review data for deficiencies or errors, correct any incompatibilities and check the output
• Adhere to established corporate and accounting department policies and procedures
• Monthly printing of statements
• The monthly mailing of statements as well as daily maintenance of mail room functions
• Maintaining and triaging the Customer Care email address
• Processing and triaging all returned mail and cheques
• Making calls for declined credit card payments
• Other tasks as assigned by the Customer Care Manager

• Excellent customer service and interpersonal skills. Fluent in English and French is an asset.
• Self-directed, requiring minimal supervision
• Knowledge of Microsoft Office, Kroll Windows application and applicable eMAR platforms
• Working knowledge of Smart-Link software an asset. Prior experience and knowledge of third party billing
• Proven ability to foster strong partnerships with other members of the health care team
• Effective organization, planning, and time management skills
• An understanding of provincial regulations governing LTC homes and Retirement Communities
• Must be highly organized and possess excellent time management skills
• Motivated to achieve results that reflect a high standard of quality