Job Description:

Job information Residnet Services Manager from the Company Stonemont Retirement Lifestyle, this latest Residnet Services Manager job vacancy is located in the city Cookville located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this Manager field have been opened and published up to the specified time.

Job Responsibility:

Join the Stonemont Family - Where Passion Meets Purpose!

Stonemont Retirement Lifestyle is more than just a place to work; it's a place where you can truly make a difference. With a deep and proud history of providing exceptional services and support to communities of seniors, we are a beacon of warmth, compassion, and excellence in the retirement living sector. Our newly constructed facilities are designed not just for living but for thriving, offering our residents a fulfilling and engaging lifestyle that respects their independence.

We are currently seeking a dynamic and passionate individual to lead our resident services team as our Resident Services Manager. Reporting to the Residence General Manager, this is a rare opportunity to join a forward-thinking organization where your leadership can enhance the lives of our residents, inspire our staff, and contribute to the ongoing success of Stonemont Retirement Lifestyle. If you are a leader with a heart for seniors and a drive to excel in a rewarding environment, we invite you to apply and help shape the future of senior living with us.

As the Resident Services Manager, you will oversee all aspects of our resident wellness operations, ensuring the highest standards of quality, safety, and resident satisfaction. You will be responsible for staff management, budget control, and compliance with health regulations. Additionally, you will promote wellness programs that support the physical, emotional, and social well-being of our residents. Your role will be crucial in providing personalized and compassionate support that meets the diverse needs and preferences of our residents.

We're searching for someone who embodies our ideal candidate profile, with core competencies rooted in leadership excellence, adaptability, problem solving, communication and organization. If you feel you are a close match to this profile, we want to connect with you!

Core Competencies:

• Leadership Excellence: Exceptional leadership skills are crucial for this role, as the Resident Services Manager will oversee the delivery of services to residents. They must inspire and motivate the services team to uphold high standards of service delivery and ensure resident satisfaction.
• Adaptive: The ability to adapt to changing needs and address unexpected challenges with composure is essential. The ideal candidate should be flexible, resourceful, and able to thrive in a dynamic environment.
• Problem-Solving: Critical thinking and effective troubleshooting skills are necessary. The ideal candidate should be adept at identifying resident needs, analyzing trends, and implementing sustainable solutions to improve resident support and services.
• Communication: Strong interpersonal and communication skills are necessary for interacting with residents, families, and healthcare professionals. The Resident Services Manager must convey complex information clearly and empathetically while maintaining professionalism.
• Organization: Excellent organizational skills are a must. The candidate should be capable of prioritizing tasks, delegating responsibilities, and maintaining accurate records to ensure efficient service operations.

Technical Skills and Knowledge:

• Clinical Expertise: A thorough understanding of clinical practices, healthcare protocols, and resident wellness standards. The candidate should be knowledgeable in managing resident wellness plans, administering medications, and ensuring compliance with healthcare regulations.
• Resident Assessment: Proficiency in conducting resident assessments, developing support and wellness plans, and evaluating resident progress. The candidate should have experience in identifying and addressing changes in resident health and well-being.
• Regulatory Compliance: Knowledge of relevant healthcare regulations and standards. The candidate should ensure that the facility adheres to all applicable laws and regulations, maintaining high standards of resident support.
• Team Management: Experience in leading and managing a healthcare team, including recruiting, training, and evaluating staff. The candidate should foster a collaborative and supportive work environment.
• Crisis Management: The ability to handle emergencies and critical situations calmly and effectively. The candidate should be prepared to respond to resident health crises and coordinate appropriate care interventions.

Personal Qualities:

• Compassion: A compassionate and empathetic approach is essential for working with senior residents. The Resident Services Manager should genuinely care about the well-being of residents and be committed to providing them with a positive and supportive living environment.
• Integrity: Upholding ethical standards, maintaining confidentiality, and demonstrating honesty and integrity in all interactions are fundamental to earning the trust and respect of residents, families, and colleagues.
• Patience: Dealing with the unique challenges and concerns of senior residents requires patience, understanding, and a calm demeanor. The ideal candidate should be able to listen attentively, empathize with residents' needs, and respond with kindness and patience.
• Team Player: Collaboration and teamwork are essential for success in this role. The Resident Services Manager should foster a positive work environment, encourage open communication, and support team members in achieving common goals.
• Attention to Detail: A keen eye for detail is necessary to maintain high standards in care delivery, documentation, and resident interactions. The candidate should be thorough and meticulous in their approach, ensuring all tasks are completed with precision and care.

Education and Training:

• Licensure: Preferably a Registered Nurse (RN) or a Licensed Practical Nurse (LPN) with extensive experience in these roles.
• Certifications: Relevant certifications in geriatric care, palliative care, or healthcare management are desirable and demonstrate a commitment to professional development.
• Continuing Education: Staying abreast of industry trends, emerging healthcare technologies, and best practices through ongoing education and training is essential for maintaining expertise and enhancing job performance in a rapidly evolving field.

Experience:

• Senior Living Experience: Previous experience working in a senior living or healthcare setting is highly desirable. The ideal candidate should have a proven history of success in a clinical or resident care role, preferably within a similar environment.
• Healthcare Management: Demonstrated experience in healthcare management, including developing care or wellness plans, managing clinical operations, and ensuring regulatory compliance, is essential. The candidate should be familiar with industry-specific challenges and best practices for optimizing resident wellness.
• Team Leadership: Strong leadership skills and experience in leading and developing healthcare teams are critical. The Resident Services Manager should be capable of inspiring team members, fostering a culture of accountability and excellence, and providing ongoing support and guidance.
• Resident-Centered Service: Exceptional resident-centered service skills and a genuine desire to enhance the quality of life for residents are paramount. The candidate should have a proven ability to build positive relationships with residents and their families, promptly address their concerns, and ensure their satisfaction with the community's care and services.

Job Types: Full-time, Permanent

Pay: $70,000.00-$85,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Keywords : Cookville jobs
Closed Date : 2025-09-06