Part Time (PM Shift) Transport Administrative Assistant

Job information Part Time (PM Shift) Transport Administrative Assistant from the Company KTown Delivery Inc., this latest Part Time (PM Shift) Transport Administrative Assistant job vacancy is located in the city Kingston, ON. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Customer Service field have been opened and published up to the specified time.

Job Responsibility:

Excellent opportunity to join a dynamic trucking & transport team assisting with closing off the afternoon’s administrative work & providing excellent customer service to customers!

Find your place within the KTown Delivery team in Kingston & apply today!

Duties and Responsibilities

• Be aware of all aspects of the business requirements/ arrangements for customers.
• Provide a courteous service to all customers and to handle all inquiries in a prompt and efficient manner.
• Review all emails and take appropriate action. Handling inbounding and out bounding calls to customers.
• Print emails, attached necessary paperwork (manifests, run sheets, etc)
• Receiving calls from customers and set up orders as required by customer’s
• Ensure quality entry of all orders and proper use of notes as per SOPs
• Perform shipment tracing
• Ensure data entry of delivery bills and pickups are complete
• Ensure that each POD / BOL is properly completed according to guidelines.
• Be the go to person on the administration tasks
• Familiar with Office and computer procedures as well as paperwork associated with the assigned tasks.
• Verify that the driver recorded the arrival and departure times, for each stop, on the required paperwork.
• Ensure that the delivery bill of all refused/returned freight clearly indicates the reason for refusal.
• Ensure all paperwork (tractor/truck/trailer inspection reports, post and pre, run sheets, daily logs, etc.) are complete.
• Answer phones and redirect to the appropriate person.
• Other duties that may be assigned by Terminal Manager

Requirements and Qualifications

• Previous experience in a customer service and/or administrative role, preferably within the Transportation industry
• Excellent administrative and data entry skills
• Ability to multi-task (operations and administration) and work in a fast-paced environment
• Strong organizational and planning skills
• The ability to work both independently and as a team player
• Exceptional communication skills (both written and verbal)
• Able to work Monday-Friday